The Department of Energy, Mines, Industry Regulation and Safety (DEMIRS) plays a unique role in providing for a safe, fair and prosperous future for Western Australia. Whether it is enabling the next big discovery in the mining sector, protecting workers’ health and safety, transforming energy supply and emissions, or rolling out new technology to provide better customer service, DEMIRS is committed to delivering for the benefit of WA and future generations.
The Department of Energy, Mines, Industry Regulation and Safety (DEMIRS) launched a Citizen Development program to empower employees with Power Platform capabilities, promoting innovation from within the organisation.
However, without effective governance and management, there was a risk of inconsistent standards, security vulnerabilities, and inefficient resource use. The DEMIRS team knew that they needed to implement a structured approach to ensure self-built solutions remained secure, compliant, and scalable.
ProcessPath came on board with an approach rooted in collaboration and human-centric design.
We worked with DEMIRS to implement a pragmatic governance model and a nurture and adoption framework to support Citizen Developers.
Using a Centre of Excellence (CoE) toolkit, the solution enhanced visibility over solutions, licensing, and usage while maintaining alignment with security, compliance, data management, and support standards. This approach allowed DEMIRS to effectively manage the Power Platform while encouraging innovation and autonomy.
DEMIRS now operates with a robust governance structure that balances innovation with compliance. The solution ensures secure, scalable Citizen Development initiatives, enhances visibility, streamlines management, and fosters a culture of sustainable digital transformation.
Find out how process automation with low-code technologies can accelerate your organisation’s digital transformation too.
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